客戶
服務管理
客戶服務存在可以輕鬆地建立或破壞企業的聲譽。 透過 RUM Work，利用人工智能可以幫你計算客人情緒指數，從而提升整體客服質素。
連接全方案渠通渠道
Maximize connected customer experiences
RumWork is able to seamlessly integrate systems and leverage opportunities with less effort by automatically displaying products and promotional events
Team Management
Organize your teams much more efficiently
Improve the efficiency of your work by using the latest and most innovative tools which are made by RumWork.
Agent Assignment
Quickly find and assign agents
Save time and effort by automating the task of assigning employees to new jobs and adding more agility to your business
Review Agent Performance
Review your service agent's performance instantly
We provide an easy to use dashboard for management enabling them to see their agents through a variety of performance metrics.
Ticketing Management
With ease, mark off your tickets
With the fantastic ticket management solution, you can streamline your customer support depending on your company’s departments.
